Instagram, Messenger, web chat and phone — so you never lose a booking to a missed message.
Sources: Lead Connect Speed-to-Lead Research; Salesforce State of the Connected Customer.
A typical Friday evening at a London venue:
Hidden in the name, written into the work. Padmina is a personal admin assistant for booking-led businesses.
No new system to learn. Padmina reads from what you already use, so every reply is grounded in real availability — not invented.
Three steps. No new inbox to learn.
Instagram, Messenger, web chat and your phone line — plus your Google Calendar. No new inbox, no new app for your team.
From your real packages, prices and house rules — and it checks your actual calendar before it says a date is free. If it doesn't know, it says so and passes you the enquiry.
Name, number, date, guest count and the full conversation — ready for you to close. Hot ones ping your phone.
Adjust the sliders for a venue like yours. The numbers are based on Growth tier (£279/month).
We connect your Instagram, a web-chat widget and (optionally) your phone line, configured with your own packages, prices and calendar. You watch every single conversation. Cancel with a click — and keep the enquiry log either way.
30 days on your real enquiries, not a sandbox. If it isn't earning its keep, walk away.
Founding-10 rate on Growth (standard £279), held for your first year. Phone answering is included at Growth — not an extra.
If you're happy: a short testimonial, and permission to write up your (anonymised) numbers as a case study.
All flat-rate. No setup fees. No per-minute charges. Cancel anytime.
Your website, answered.
Every inbox answered, every missed call caught.
Padmina runs your phone line.
More than one venue, volumes beyond fair use, or something built from scratch? Custom covers multi-venue groups, high-volume phone lines, bespoke and non-venue builds — clinics, salons, studios, agencies — and every channel we add next. Talk to us.
Founding-10 offer: 30 days free on your real channels, then Growth at £179/month for your first 12 months (standard £279 after) — in exchange for a testimonial and a case study. See the pilot offer.
On voice minutes: no overage charges, no surprise bills. Fair use is 250 minutes on Growth and 2,000 on Pro. A call in progress always finishes — reaching your allowance never interrupts service mid-month. We'll give you a heads-up at around 80% so nothing is a surprise. An occasional busy month is on us. If you're consistently over, we'll get in touch to find the right plan — Growth to Pro is usually it. Need a little more room on Growth, an extra 250 minutes is £59/month.
Not an add-on — phone answering is included from Growth up. Forward your line when nobody picks up and Padmina answers, qualifies the enquiry, checks the date against your calendar, and passes you the lead with a callback number. Call the demo venue and hear it yourself.
14-day trial on Starter — no card to set up.