New Built in London, for UK independent venues

The enquiries you miss are costing you bookings.

Padmina replies to every enquiry in seconds — day or night, across web chat, Instagram and Messenger (WhatsApp on Pro) — and hands you qualified, ready-to-book leads in the morning.

Try the live demo Set up your venue
78% of customers buy from the first business to reply
Customers expect a response in minutes — not hours, not days
From £99/mo · 14-day trial
Live · try the demo
GH
The Grand Hall · Shoreditch
Replies instantly · 24/7
via web chat
E1 Shoreditch
SE1 Borough
E8 Hackney
N1 Islington
SW11 Battersea
W1 Soho
SE16 Bermondsey
EC2 City
E1 Shoreditch
SE1 Borough
E8 Hackney
N1 Islington
SW11 Battersea
W1 Soho
SE16 Bermondsey
EC2 City
THE PROBLEM
78%

book the venue that replies first — and most enquiries arrive after hours, when no one is reading.

Sources: Lead Connect Speed-to-Lead Research; Salesforce State of the Connected Customer.

A typical Friday evening at a London venue:

  • 9:47pm — enquiry about a November wedding. Read Monday.
  • 11:12pm — DM about a 30th birthday. Reply 36 hours later.
  • 6:18am — corporate launch brief. Answered at lunchtime.
  • Now — Padmina replies in under a minute, checks your diary, and books the follow-up call.
WHY THE NAME
Padmina
PERSONAL ADMIN ASSISTANT

Hidden in the name, written into the work. Padmina is a personal admin assistant for booking-led businesses.

INTEGRATIONS

Plugs right into your calendaryour inventory.

No new system to learn. Padmina reads from what you already use, so every reply is grounded in real availability — not invented.

Customer enquiry
"Sat 12 Sep, 140 guests"
Google Calendar
Sep 2026 · live
✓ Live
Fri 11Private hire · 6pm
Sat 12Free all day ✓
Sun 13Wedding · 2pm
Mon 14
Venue inventory · live stock
14 items tracked
✓ Synced
Main hall65 / 200
Long tables (seats 10)14 free ✓
Chiavari chairs164 free ✓
Linen (ivory)4 left
Projector + screen1 / 2
Reply generated → "Good news — Sat 12 Sep is free. Want me to soft-hold it for 48 hours?"
HOW IT WORKS

From cold enquiry to hot lead, while you sleep.

Four steps. No new inbox to learn.

01
INSTANT

Enquiry arrives

Web chat, WhatsApp, Instagram DM or Messenger — any channel, any hour.

02
WITHIN A MINUTE

Padmina replies

Greets the customer and starts qualification: event date, guest count, type, budget.

03
DURING THE CONVERSATION

Diary checked

Real availability confirmed against your Google Calendar before quoting any date.

04
AS SOON AS QUALIFIED

You get notified

Hot leads ping your phone. Warm ones land in your inbox with full context.

She remembers.

  • Picks up where you left off — no "sorry, can you start again?"
  • Greets returning customers by name with full context
  • Recalls what you discussed last time, automatically

She gets it right.

  • Reads your real diary — won't quote a date that's taken
  • Quotes only what you've configured — never invents a price
  • Hands off to you when she's not certain
THE MATHS

A handful of recovered bookings. Padmina pays for itself.

Adjust the sliders for a venue like yours. The numbers are based on Growth tier (£249/month).

Bookings per month today18
Average booking value£1,200
Extra bookings recovered / month2
Padmina cost / year (Growth)£2,988
Extra bookings / year24
Revenue recovered£28,800
Net benefit, year one£25,812
Pays for itself in under 6 weeks.
PRICING

Three tiers. No setup fees.

All flat-rate. Cancel anytime.

Starter
£99 /month

Web chat + email.

  • Up to 250 enquiries / month (web chat + email)
  • 14-day free trial, no card
  • Lead scoring + push notifications
Start free trial
Growth · most popular
£249 /month

Adds Instagram and Messenger.

  • Up to 600 enquiries / month
  • Everything in Starter
  • Instagram DM + Facebook Messenger
  • Custom Padmina persona tuned to your brand voice
  • Remembers returning customers
  • 30-min onboarding call
Get started
Pro
£449 /month

Adds WhatsApp, SMS, multi-venue.

  • Up to 2,000 enquiries / month
  • Everything in Growth
  • WhatsApp Business + SMS
  • Outbound follow-ups for cold leads
  • Up to 3 venues
  • Full cross-channel customer history
  • Founder-direct support line
Talk to us

Founding-10 offer: Growth at £179/month for your first 12 months for the first ten venues — in exchange for a testimonial.

If you exceed your monthly limit, we'll flag it and suggest an upgrade — we won't cut Padmina off mid-conversation.

Coming Q4 2026 · Pro customers only

Voice AI add-on

Padmina answers your phone — qualifies enquiries, books appointments, never misses a call.

£99/month + £15 per 100 minutes over 500. Available exclusively to Pro customers.

FAQ

Questions we hear every week.

Will it sound robotic?
No. During setup you pick a tone and feed us your phrases. Most customers never suspect until the booking lands. Every transcript tells you what to tune.
What if it gets something wrong?
Padmina will never quote a price or confirm a date it hasn't been given. When unsure, it hands the enquiry to you with context.
How long does setup take?
Most venues are live in 15 minutes on Starter. Growth and Pro include a 30-minute onboarding call to connect calendar, channels, and packages.
Can I customise responses?
Yes — every response is editable, add FAQs, banned phrases, escalation rules. Learns from corrections.
Will Padmina remember my customers?
Yes — within your venue. From Growth tier upwards, Padmina recognises returning customers and picks up where you left off. She'll greet them by name, recall what was discussed last time, and surface useful context to you. Each venue's data stays completely separate — what Padmina knows about your customers is never shared with any other venue.
What about GDPR?
All data in EU. Customers shown a clear AI disclosure. Export or delete anytime. Full DPA on request.
THE NUMBERS DON'T LIE

"78% of customers buy from the first business to reply."

— Lead Connect Speed-to-Lead Research

"Responding within 1 minute increases conversions by 391%."

— Velocify analysis of 3.5 million leads

"After 5 minutes, lead quality drops by 80%."

— Harvard Business Review / InsideSales Lead Response Study

"64% of consumers expect real-time responses."

— Salesforce State of the Connected Customer

"30% of leads are never contacted at all."

— Drift Lead Response Report

"Replying within 5 minutes makes you 21× more likely to qualify the lead."

— MIT Lead Response Management Study (15,000 leads)

READY?

Get set up in 15 minutes.
Start capturing the bookings you're losing tonight.

14-day trial on Starter — no card to set up.

Set up your venue Talk to founder